Ray Outdoor Recessed Ceiling Light, Metal & Glass, Dia11/15cm | IP65 Weatherproof | Patio & Pathway

Shipping Information

We deliver exclusively within the United Kingdom. All orders are shipped securely and free of charge, with no minimum order value.

Delivery Times

Below are our estimated delivery times:

• Order cutoff time: 5:00 PM (GMT). Orders placed after this time are processed the next business day.
  
• Order processing time: 1–4 business days (Monday to Friday).
  
• Shipping & transit time: 6–12 business days (Monday to Friday).
  
• Estimated total delivery time: 7–16 business days.
  

Delivery is handled by reliable shipping partners to ensure safe and timely arrival.

📦 Once your order has been shipped, you will receive an email with a tracking number so you can follow your package at any time.

👉 For more details, please see our Shipping Policy. Address is carried out by reliable shipping partners.)

📦 After shipping, you will receive an email with your tracking number so that you can track your package at any time.

👉 For more details, please see our shipping policy.

Not completely satisfied with your order? No problem.

You may request a return within 30 days after receiving your order.

Return Conditions

• Items must be unused, undamaged, and returned in their original packaging.
  
• Returns must always be sent with tracking.
  

Return Costs

• Defective or incorrect items: Return shipping is free of charge.
  
• Change of mind or incorrect purchase: Return shipping costs are the responsibility of the customer.
  

Refunds

After we receive and inspect your return, your refund will be processed within 7 business days.

Depending on your payment provider, it may take an additional up to 7 business days for the refund to appear on your original payment method.

👉 For more information, please see our Return & Refund Policy.